Terms and Conditions of Sale

1. Quote requests and booking

The Site does not allow online booking or payment. Any request to hire the Château is made by phone or email to the operator, who then provides — where relevant after a site visit — a personalised quote specifying the date, the space hired, the duration, the capacity and the price.

A booking is only considered firm and final once the operator has received the rental contract signed by the client and the deposit referred to in section 3. Until both conditions are met, the operator remains free to offer the date to another client.

2. Pricing

Prices for hiring the Château are set on a case-by-case basis, depending in particular on the date, the season, the spaces hired, the duration of the event and the number of guests. They are communicated in the quote provided to the client and only bind the operator for the validity period stated in that quote.

Unless stated otherwise, prices quoted exclude partner services (catering, decoration, entertainment, accommodation, etc.), which are invoiced separately by those providers.

3. Deposit and payment terms

Unless otherwise stated in the rental contract, the booking is confirmed by payment of a deposit representing 30% of the total rental amount, with the balance due no later than 30 days before the event date.

An additional security deposit may be requested to cover any damage caused to the premises, furniture or outdoor areas during the event; it is refunded, less the cost of any repairs found necessary, within a reasonable period after the event.

The precise terms (deposit amount, payment schedule, accepted payment methods) are set out in the rental contract provided to each client.

4. Cancellation and changes

Unless otherwise stated in the rental contract, the following cancellation scale applies:

• more than 6 months before the event: the deposit is refunded, less administrative fees;
• between 6 and 3 months before the event: the deposit is retained by the operator;
• less than 3 months before the event: amounts already paid (deposit and, where applicable, any balance already paid) are retained by the operator, without prejudice to any sums still owed under the contract.

Any request to postpone the date is subject to the operator's agreement and the Château's availability on the new requested date.

5. Right of withdrawal

Under French consumer law (article L. 221-28, 12° of the Code de la consommation), the right of withdrawal does not apply to accommodation services (other than residential accommodation), catering or leisure services that must be provided on a specific date or at a specific frequency. Hiring the Château for an event set on a specific date falls within this exception: the client therefore does not benefit from a statutory withdrawal period once the contract is signed.

6. Client obligations

The client agrees to respect the capacity of the hired spaces, as stated in the quote and on the Site, and the safety rules applicable to a listed historic monument.

The client is responsible for the smooth running of the event, the conduct of its guests and any providers it engages (caterer, DJ, photographer, etc.), and for returning the premises to their original condition after the event.

The client is strongly advised to take out event-organiser public liability insurance covering any damage that may occur during the event.

For outdoor events (the Château's grounds), the client agrees to respect any sound-curfew times and neighbourhood rules specified in the rental contract.

7. Operator obligations

The operator agrees to make the hired spaces available to the client in the condition described during the site visit and in the quote, and to inform the client of any specific constraints (access, capacity, opening hours, rules applicable to a historic monument).

The operator puts the client in touch, for guidance only, with partner service providers accustomed to working at the Château; it is not, however, a party to the contracts concluded between the client and those providers and is not responsible for their performance.

8. Insurance and liability

The operator holds professional public liability insurance. It cannot, however, be held liable for damage resulting from unforeseeable and insurmountable events, the actions of a third party, weather conditions for an outdoor event, or the non-performance of services by an independent partner.

9. Force majeure

Neither party may be held liable for failing to perform its obligations where this results from an event of force majeure within the meaning of article 1218 of the French Civil Code. The terms for postponement or refund in the event of force majeure are set out in the rental contract.

10. Complaints and mediation

For any complaint, the client is invited to contact the operator using the details below. Failing an amicable resolution, and in accordance with articles L. 616-1 et seq. of the Code de la consommation, a consumer client may make free use of a consumer mediation service, whose contact details will be provided on request.

11. Governing law and jurisdiction

These Terms and Conditions of Sale are governed by French law. Any dispute concerning their interpretation or performance shall, failing an amicable resolution, fall under the jurisdiction of the courts having authority over the operator's registered address, subject to mandatory consumer-protection rules.

12. Contact

For any quote request or question regarding these Terms and Conditions of Sale, the operator can be reached at the details below.